(AP) – McDonald’s said Wednesday it will spend $8.5 billion over the next decade to modernize its restaurants globally.
The Chicago burger chain also said it plans to introduce grilled chicken sandwiches and wraps and experiment with products like egg bites and bowls to meet the needs of customers who are seeking healthier options.
Sky Anderson, the president of McDonald’s USA, said approximately 30 million Americans are now using GLP-1 weight loss drugs, and they’re seeking smaller, more protein-packed meals as a result. But the company’s research indicates that 60 million Americans are actively seeking more protein in their diet.
“This is an opportunity. We need to keep giving them more reasons to make McDonald’s their first choice,” Anderson said at McDonald’s investor day.
McDonald’s said the restaurant modernizations include lockers to handle delivery orders more easily, more visible coffee preparation areas to enhance quality perceptions, bigger play areas and improved kitchen layouts. Scales to help ensure order accuracy – which are already in use at 10,000 restaurants globally – will be in 20,000 restaurants by 2028, McDonald’s said.
The company is also accelerating deployment of its ArchIQ system, developed with Google, that improves order accuracy with artificial intelligence and automates tasks like inventory management and scheduling.
McDonald’s franchisees typically spend up to $450,000 per decade to on required store remodels. Under the company’s new plan, they will have to spend an additional $800,000, but McDonald’s said it will pay a portion of that cost.
