News

Fly for free? Web glitch sells tickets for practically nothing

Fly for free? Web glitch sells tickets for practically nothing

United Airlines' planes are seen at the Newark Liberty International Airport in New Jersey, July 2, 2013. Photo: Reuters/REUTERS/Eduardo Munoz

By Lisa Maria Garza

(Reuters) – An unknown number of United Airlines customers purchased U.S. flight tickets for practically nothing for a short period on Thursday when the company’s website displayed some fares at zero but there’s no guarantee anyone will be able to use the tickets.

“One of our filings today contained an error which resulted in certain fares displaying as zero,” United Airlines spokeswoman Jennifer Dohm said in an email. “We have corrected this error.”

The airline said it temporarily shut down its website and stopped booking flights through its phone center for approximately two hours before resuming operations after the error was fixed.

Miscellaneous airport fees may have resulted in some passengers paying a nominal cost for the tickets. United was still debating if it will honor the fares purchased or if customers are out of luck.

“We are in the process of evaluating this and as always we will do what is appropriate,” Dohm said.

Recent Headlines

in Music

Stevie Wonder named ‘epitome of soul’

Fresh
wonder

The "Superstition" hitmakter will receive the inaugural Epitome of Soul award.

in Music

Ray J pleads not guilty in hotel rampage case

rayj

The R&B singer faces up to four years in jail if convicted.

in Music

Calvin Harris is raking in the dough

calvinharris

The EDM superstar is ranked the world's highest-paid DJ, earning more than $60 million in a single year.

in Music

Justin Bieber sued again

bieber

The troubled pop star faces yet another lawsuit from an angry photographer.

in Entertainment

‘Game of Thrones’ star is ‘strongest man’

game

The man who plays Gregor "The Mountain" Clegane is Europe's "Strongest Man."